Privacy Policy


MeLE and its partners (hereinafter referred to as "MeLE"," Company "," We ") fully respect your right to privacy. We hereby develop this Privacy Policy to enable you to understand how we collect, use, disclose, protect, store and transmit your personal data. Please read this statement carefully. if you have any query, please let us know.

Unless otherwise specified in the law applicable in your area ," personal information "under this privacy policy refers to all kinds of information recorded electronically or in combination with other information to identify the personal identity of natural persons. We will strictly abide by the privacy policy to use this information.


How will MeLE collect and use your personal information 

1.Personal information collected by Mele

In order to provide you with our service, we need you to provide the information necessary to use the service. We will only collect the information necessary to achieve specific, specific, clear and legal purposes, and will not further process this information that is inconsistent with the above-mentioned purposes. You have the right to choose whether to provide the information we request, but in most cases, if you refuse, we may not be able to provide you with the corresponding services, and we will not be able to respond or solve the problems you encounter.

2.How will MeLE use your personal information

The purpose of collecting personal information is to provide you with products or services, and to ensure that we comply with applicable laws, regulations and other normative documents. This includes:

Provide, process, maintain, improve, develop our products or provide services to you, such as delivery, verification, after-sales, customer support, and advertising.

Handle your questions or requests about equipment and services, such as answering customer inquiries, managing your participation in promotions and other activities.

③Conduct internal audit, data analysis and research, analyze the efficiency of business operations and measure market share to improve our products and services.

④Improve our damage and fraud prevention programs.

⑤Other purposes with your consent.

More examples of using your information in detail (possibly with personal information):

Register your account so you can enjoy more colorful features.

Access to our website will use the location data of the IP address to provide you with the most appropriate service.

Process your purchase order. Information related to e-commerce orders can be used to process purchase orders and related after-sales service, including customer support and re-shipment. In addition, the order number will be used to verify the actual delivery of the order and package of the logistics partner. Recipient information, including name, address, telephone number and postal code, will be used for delivery. email address is used to send you package tracking information.

Collect user feedback. Feedback you choose to provide is important to help MeLE improve services. In order to process the feedback you provide, we may use the personal information you provide to contact you and keep records for problem solving and improvement services. 


How MeLE uses cookies

Cookie is a plain text file stored by a network server on a computer or mobile device. Cookie content can only be retrieved or read by the server that created it. Each Cookie is unique to your web browser or mobile application. Cookie usually contain identifiers, site names, and some numbers and characters.

we use Cookie to remember user preferences, discover the most useful content, and improve experiences to facilitate online shopping. 


How MeLE share, transfer, and publicly disclose your personal information


We will not sell any personal information to a third party.

To ensure that you are provided with the services described for the purposes of this privacy policy, we may share the necessary personal information with third parties, such as third party service providers and business partners. This includes our logistics providers, data centers, data storage facilities, customer service providers, advertising and marketing service providers, and other business partners. these third parties may process your personal information on behalf of MeLE or out of one or more items of this privacy policy. We promise to share the necessary personal information for your service only for legitimate, legal, necessary, specific and clear purposes.

Disclosure of your personal information may be necessary information in accordance with the requirements of laws and regulations, legal procedures, litigation and/or requirements of public institutions and government departments according to law. If we determine that disclosure is necessary or appropriate for national security, law enforcement or other matters of public importance, we may also disclose information about you.

If we determine that in order to enforce our terms or protect our operations, rights, assets, or products, or protect users, or for the following purposes (detection, prevention and resolution of fraud, unauthorized use of products, violations of our terms or policies Violations or other harmful or illegal activities) disclosure is reasonably necessary, and we may also disclose information about you. (For the avoidance of doubt, MeLE will only collect, use or disclose your personal information without your consent to the extent that it is expressly permitted by local data protection laws and only in this case.) This may include Public or government agencies provide information; exchange information about the reliability of your account with third-party partners to prevent fraud, violations and other harmful behaviors inside and outside our products.


MeLE will not transfer your personal information to any company, organization or individual except:

After obtaining your explicit consent.

②If MeLE participates in a merger, acquisition or sale of all or part of its assets, we will post a prominent notice via email and/or on our website. Inform of any changes in ownership and use of your personal information,and any choices you may have about your personal information.

3.Public disclosure

In addition to desensitizing the mobile phone number, account number and user name of the winner when publishing the list of winning activities, Mele will only publicly disclose your personal information under the following circumstances:

After obtaining your explicit consent.

②Public disclosure based on law or reasonable grounds: MeLE may publicly disclose your information when required by law, legal proceedings, litigation or public and government authorities. 


How does MeLE protect the information of minors

We believe that it is the responsibility of parents or guardians to supervise children to use our products or services. However, we do not provide services directly to children or use children's personal information for marketing purposes. 

We don't want to collect information about minors. If you are a parent or guardian and you believe that a minor has submitted personal information to MeLE, please contact us to ensure that such personal information is deleted immediately.


How does MeLE protect your personal information

Your personal information is stored on a secure server to prevent any unauthorized access and use.

We will conduct security and privacy protection training courses and tests to enhance our employees' awareness of the importance of protecting personal information.

In addition, you can:

You can set a unique password for your MeLE account by not disclosing your login password or account information to anyone (unless otherwise authorized by you). To prevent other website password leaks from endangering your MeLE account security. At any time, please do not disclose the verification code you receive to anyone, including those who claim to be MeLE customer service. Whenever you log in to MeLE account, especially on someone else's computer or public Internet terminal, you should log out at the end of the session.


Third party policy

MeLE websites and devices may contain links and services provided by third parties. For example, online purchases are processed through PayPal. Windows use Microsoft provided applications. Information collected by such third parties is subject to their own privacy and legal policies.


Commitment to privacy

At MeLE, we attach great importance to your privacy. If you have any questions about privacy or want to complain about privacy violations, please feel free to contact us. 


How to update this policy

We will regularly review the privacy policy based on business and technical changes, and we may update this privacy policy. Such privacy policy changes will apply from the effective date specified in the notice or website. We recommend that you regularly check this website for the latest information on our privacy practices. Your continued use of products and services on websites, mobile phones and / or any other devices will be deemed to be an acceptance of the updated privacy policy. When we collect more personal information from you or we use or disclose your personal information for new purposes, we will seek your consent again.



3FW, Mele Building, No.28 Cuijing Road, Pingshan District, Shenzhen (518118) P.R.China